15 Reviews
Qcas
10 Wellington Pl
LS1 4AP Leeds
West Yorkshire England
Phone:
0113 297 1861
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updated 4 days ago

Description

QCAS is a division of Shulmans LLP and is an award winning firm who specialises in the home moving and remortgage legal needs of consumers, estate agents, lenders and other organisations on a national basis. We are one of the leading providers of Conveyancing services and are consistently in the top tier of firms, for volume.


Company description
QCAS was established in 1999 to deliver a commoditised remortgage service for banks and building societies. In 2004 QCAS developed this further to offer home-mover services to customers; estate agents and financial advisors. QCAS is a market leader in the provision of conveyancing services and this is reflected in the large number of awards we have won both for service and technological innovation.
Services
Legal Services
Categories
Solicitors
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Reviews

, 29 November 2017

Totally appalling. I was ‘allocated’ this bunch of legal con artists during a remortgage with HSBC. They only communicate via non repliable email headed ‘DO NOT REPLY’. Continually misspelled my wife’s name despite repeated corrections then charged us unnecessary additional fees without consultation demanding payment 24 hours before completion with a threat to prevent the mortgage going through unless paid immediately. Only available by phone on a premium rate number which they keep you on internal hold for half an hour before answering. Phone staff are arrogant, poorly informed and patronising. Case worker never available. Little more than a greedy bunch of legal thieves. I cannot express how much these people p’d me off. Why does HSBC use these parasites??

, 20 November 2017

Avoid at all costs!!! Like many others, I was forced to use this firm as "free legal" with a remortgage. It has been a disaster from start to ...well we're not finished. It is dragging on and potentially they have cost me hundreds of pounds. DO NOT USE THIS FIRM EVER!!! They don't reply to emails, calls and are inept and badly managed.

, more than 6 months ago

Oh dear. Had no choice but this bunch as they came as the "free legals" deal. Replace "free" with "rubbish" would be more accurate. Unresponsive, devoid of any interest or sense of responsibility, impossible to speak to, poor communication. Its an automated service. Had we been purchasing would almost certainly have lost the property due to them. Complained to the review company and the Leeds Building Society but no response from either. Not surprised. Please, please avoid these people. Just because they are in the legal profession doesn't mean they give a **** about you. Will use my own local solicitor in future.

, more than 6 months ago

Had to hold forever to speak to someone other than a customer service assistant.When a clueless case worker couldn't answer,I was passed to a team leader called Rebecca,who was again clueless,and wouldn't pass me to my solicitor. I gave up after that,and sent an email,with no response as yet. Do yourself a favour,and use a small local law firm,and deal with an actual solicitor,not a Leeds call center.Your sanity and wallet will thank you for it.

Scott Slayford

, more than 6 months ago

Absolutely awful service. Lost documents, errors, can't answer calls or call back, Don't go near them.

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